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Terms & Conditions

By using The Eastern Packaging website, you agree to the following terms and conditions. We reserve the right to modify these terms without prior notice, and encourage users to visit this page regularly to stay updated. All content, materials, and intellectual property on this website are owned by The Eastern Packaging. Unauthorized use, reproduction, or distribution of website content without written consent is strictly prohibited.

Copyright Notice

All content on this website, including text, images, graphics, designs, and software, collectively referred to as “Website Content,” is the sole property of The Eastern Packaging. Any unauthorized use, copying, or modification of the content is legally prohibited without written permission.

User Conduct

Users are responsible for the content they upload, transmit, or post on our website. By using this website, you agree not to share any unlawful, indecent, or infringing materials. You also warrant that you have obtained appropriate permissions for any copyrighted material you upload.

We reserve the right to remove content violating these terms or deemed objectionable. Users must protect their account credentials and are responsible for all activities conducted under their accounts.

Order Placement, Payments, and Cancellations

All prices are listed in USD (or specified currency) and full payment is required before processing orders. Once proofs are approved, orders are forwarded to production.

  • Order Cancellations: Orders can be canceled within 4 hours of proof approval with a 5% cancellation fee. After 24 hours, cancellations are not guaranteed, and charges may apply.
  • Design Orders: All design services are non-refundable.

Return and Refund Policy

If you find any defects in the delivered products or if they do not match the approved specifications, notify us within 3 working days with digital proof.

  • Company Fault: If the defect is due to the company, we will reprint the order at no extra cost.
  • Client Fault: If the issue is on the client’s part, reprinting costs will be borne by the client.

Returned items must be sent back within 7 working days of delivery.

Proofs and Color Accuracy

Proof approval is mandatory before production. Clients are responsible for thoroughly reviewing proofs for accuracy. Variations in color may occur due to printing methods, and The Eastern Packaging does not guarantee color matching.

Liability and Indemnification

By using this website, you agree to indemnify and hold harmless The Eastern Packaging, its employees, and affiliates from any claims, damages, or losses resulting from the misuse of the website or products.

Changes to Terms and Conditions

We may update these terms at any time. Continued use of our website constitutes acceptance of these changes.

Contact Us

For questions or to exercise your rights, contact us at:
📧 Email: info@theeasternpackaging.com
📞 Phone: +Your Contact Number